Follow the steps below to configure the Fonus eSIM on your iPhone. Make sure that you have subscribed to one of our plans with eSIM and have received the eSIM QR code at your email address before proceeding.
Step 1: Make sure Wi-Fi is turned off and go to Settings > Cellular > Add eSIM. Click on “Use QR code” (see image).
Step 2: Scan the QR code that you received in your email.
Step 3: Click on “Continue” when you see “Activate eSIM” until you see “Connecting to network“. Do not wait for this process to finish. You may now exit to the Home Screen and proceed to the next step.
Step 4: Go to Settings > Cellular > Cellular Data Network (see first image).
- If you do not see “Cellular Data Network“, it means you have multiple SIMs on your iPhone (see second image).
- Please make sure that all SIMs and eSIMs are removed or turned off (by clicking on each of them and toggling “Turn On This Line” to the off setting), except for the Fonus eSIM (in this case it is “Secondary“, but could be another name that your iPhone has assigned to it, such as “Business”, “Travel”, “Personal”, etc.).
- Click on the Fonus SIM profile in your list of SIMs (“Secondary” in this case), then click on Cellular Data Network.
Step 5: On the “Cellular Data Network” page, enter globaldata in all “APN” fields (see image). Leave the “Username” and “Password” fields blank.
Return to the previous screen when done.
Step 6: Make sure that “Cellular Data” is switched on and “Roaming” is set to on (see first image).
- If you have multiple SIMs, make sure that “Turn On This Line” and “Data Roaming” are enabled (see second image).
Your Fonus data should be working now!
If not, enable Airplane Mode for 30 seconds and disable it.
